Qwest Rep #1 (male, somewhat helpful): Two of the extra services on your bill you can have removed no problem. The third one: "Toll Restriction Service, Individual & Key Lines," you cannot. That is the $2 that we charge you every month for not having long distance service. We will only stop charging you that if you pay the $100 deposit to turn on long-distance service. Now I'll transfer you to the service-removal department.

Qwest Rep #2 (female, helpful): I can remove Call Rejection and Call Waiting if you want, but you get them for free. The bill you got is an error. Since you have DSL service, you get Call Rejection, Call Waiting and Caller ID for free, which the first salesman you talked to failed to mention. Now I'll transfer you to the bill-sending department... ask for an updated bill.

Qwest Rep #3 (female, irritated): No, I can't send you a new bill. We only send bills at the end of the month. Your next bill will tell you how much you really owe, and if we overcharged you, your account will be credited. I don't know why the last woman transfered you here because we don't do what you want. I'll transfer you back to her. What? Yeah, I can transfer you to the repair departement instead.

Qwest Rep #4 (male, somewhat helpful): A repairman costs $85 for the first half-hour and $25 for every extra half-hour. We can have someone at your house in 20 minutes. You don't have the money right now? Yeah, I can transfer you to the DSL service people.

Qwest Rep #5 (foreign female, not helpful): No, we haven't made any progress on your account in the last week because MSN still hasn't cancelled your DSL order, and until that's done, we can't get anything going. Yes, I can transfer you to the MSN department.

Qwest Rep #6 (female, somewhat helpful): Yes, your order is marked for cancellation. That takes between 10 and 20 business days. The only thing I can do to speed that up is put a priority flag on your request, but there's no guarantee that will help. MSN is sorry to be losing a customer, but I hope that I was helpful with your customer service needs. Have a nice day.

Final standing: I have one piece of good news (that the questionable items on my bill were just a billing mistake, and they're really free), but I can't get a new bill (or even a corrected balance), I can't afford to get my dead phone jack fixed, and my DSL account may or may not be delivered on time depending on whether or not MSN gets around to cancelling my order, which was a Qwest mistake to begin with. HATE
- reply to scott   

steve (11/28/2001 9:37pm)

well..the performance went well, in my opinion. i had a lot of fun playing, and i know the other people did too. i'll let scott, annie, and zach write up their own reviews - thanks for coming, guys.. it was good to see you there :)

i think there will be more to follow, but for now i am going to make some more bread with my new bread machine ;) ..

steve (11/28/2001 3:29pm)

Who is want to come performance?

I can invitate!

She can stay my auditorium!

...

Tonight (Wednesday) at 8pm if you are not busy you can see me play violin with the string ensemble my teacher puts together, at the Pacific Crest Community School on NE 30th and Davis.

I kiss you!

miles (11/27/2001 3:02am)
One of Iso's fans sent me this. Ah ha ha. SOLUTION TO CURRENT ISSUES??

In other news, I got access to a digital camera. Photos will ensue.
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scott (11/25/2001 11:14pm)
hatelife is catching a cold over thanksgiving

I must not have been taking good enough care of myself over the last few days in Portland, because I was starting to get a little sniffly before we left. I just blamed it on allergies, though. However, after the twentieth time that I blew my nose on the train, and the old man two rows in front of me shot me a dirty look again (he did this EVERY SINGLE TIME), I was forced to admit that I may have caught a cold. And sure enough, I woke up the next day with a sore throat. Luckily, on the way to their house, I got Annie's parents to stop at the store and allow me to purchase some cold-fighting-materials. Laden down with Odwalla Vitamin-C-Monster, Orange Juice, Ny-Quil and 7-up, I triumphantly proceeded to engage my disease in chemical warfare. Commence saturation bombing with Vitamin C! Drink lots of 7-up! We'll drown the buggers out! Oh no! The Ny-Quil has caused me to begin a lengthy and non-sensical war analogy!

I spent Thanksgiving day staring blankly into space, and took a nap. I remember eating dinner, but that was pretty much my only lucid moment of the day. The next day I felt much better, so I was able to have some fun with Eric and Jill (and Gavin) when they came to town.

Hopefully the two weeks I have until my DSL line is installed, during which I have to bike or walk to my parents' house every day will not prolong my cold.

Oh, and final note before I'm off to more Ny-Quil induced sleep: Harry Potter was disappointing. Maybe it was because I had just read the books, but it seems to me that if the movie is 2.5 hours long, they could have done a better job. It seriously felt like they just went through the book and pulled out every other page. I think that as a visual accompanyment to the book, it's fantastic... but it doesn't stand on it's own.
- reply to scott   

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